Do you have general questions about our law practice? Here is the CoakleyKrol FAQ. You can also reach us through our online contact form or by calling 720-644-9956. We are here to help.
What are your business hours?
Our office is typically open from 8:00 a.m. until 5:00 p.m., Monday through Friday. There are circumstances, including holidays, in which our office may be closed or may close early. We try to let our clients know these schedules in advance when necessary and/or possible.
Do you charge for a consultation?
We do not typically charge for an initial consultation. However, consultations that are more extensive or that occur after an initial consultation may incur charges pursuant to the arrangement with the specific attorney handling the case.
How much do you charge?
Most work is handled on an hourly rate which varies depending upon the attorney involved, the type of matter and issues being addressed, and other similar factors. All fee arrangements are discussed with the client at a consultation and/or are addressed through an appropriate legal fee agreement. We take some types of work on a contingency fee basis, which is addressed below. There are some matters which may be handled for a flat fee. That amount would be determined based on the nature of the case, the specific attorney handling the matter, and the specific facts of that case.
Do you handle contingency fee cases?
Our firm will sometimes take cases on a contingency fee basis, when that arrangement is appropriate. Professional ethics precludes attorneys from taking cases on a contingency fee basis in certain types of domestic issues or criminal defense. There are, however, cases which may be taken on a contingency arrangement, such as consumer claims and some contract disputes. Whether your case is eligible for this arrangement, along with the specifics of the contingency percentage, will be discussed between you and the attorney handling your case.
Do you require a retainer?
Most matters typically require payment of a retainer in advance before we would be able to either take action on your file or become the attorney of record for you in a case. Client retainers are held in a separate client trust account which is regulated by the Colorado Supreme Court and only withdrawn by the firm as costs are incurred in the case and fees are earned. The amount of a retainer varies widely based on the type of case and circumstances involved. That amount would be discussed between you and the attorney handling your case.
How will I be kept informed of my case?
Individualized service and superior client communication are two of the bedrock principles of CoakleyKrol. To that end, each client is assigned an online portal which allows you to track the progress of your case, stay on top of upcoming tasks and deadlines, and keep up with the status of your account 24 hours a day and seven days a week. In addition to encouraging all clients to take advantage of this efficient and cost-saving service, we also strive to keep you informed when anything important happens and to respond to your questions in a reasonable time.
What kinds of law do you practice?
We have many years of experience in handling a wide variety of family law and litigation matters. Family law might include such issues as dissolution of marriage and civil unions, child custody (or allocation of parental responsibilities), child support, paternity, modification of existing domestic orders, as well as adoptions. Litigation includes all types of business disputes, property disputes, class actions, construction law, contract disputes, employment disputes, consumer cases, and some criminal defense cases. In addition to the lawyers at our firm, we have a broad network of attorneys and experts that we associate or consult with in those rare instances when it is necessary.